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Awards and Recognition

ANCC Magnet Recognition

ANCC Magnet Recognition

In 2011, Shands Jacksonville was granted Magnet® recognition by the American Nurses Credentialing Center (ANCC). The Magnet program is nationally recognized as the gold standard of nursing excellence. At the time of the award, approximately six percent of the nation's health care organizations had received the credential.

The Magnet Recognition Program® was developed by the ANCC to recognize healthcare organizations that provide nursing excellence and to disseminate successful nursing practices and strategies. Nursing staff at Shands Jacksonville underwent a rigorous and lengthy application and review process that demanded widespread participation from leadership and staff.


ANCC Magnet Recognition

Joint Commission Top Performer on Key Quality Measures

In 2015, UF Health Jacksonville was recognized as a 2014 Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in the United States, for attaining and sustaining excellence in accountability measure performance in five different categories: heart attack, heart failure, pneumonia, surgical care and perinatal care. Less than a third of eligible hospitals in the United States were able to achieve the 2014 Top Performer distinction.


2011 Governor’s Sterling Award for Sustained Performance Excellence

Governor's Sterling Award

In 2008, Shands Jacksonville—as part of Shands HealthCare—was a recipient of the Governor's Sterling Award, the state's most prestigious award for performance excellence given to organizations and businesses in Florida that are role models for improving the way they do business.

In recognition of our ongoing improvement, Shands Jacksonville received the Governor’s Sterling Award for Sustained Performance Excellence in 2011.

Issued by the Florida Sterling Council, the Governor's Sterling Award is based on the National Malcolm Baldrige Criteria for Performance Excellence.


NCQA Patient-Centered Medical Home

NCQA Patient-Centered Medical Home

In 2011, the National Committee for Quality Assurance (NCQA) designated the University of Florida College of Medicine–Jacksonville and Shands Jacksonville as Patient-Centered Medical Home providers. UF and Shands Jacksonville are the first health organizations in Northeast Florida as well as the first academic medical group in Florida to receive this designation.

NCQA describes the Patient-Centered Medical Home as a model for care provided by physician practices that seek to strengthen the physician-patient relationship.


UHC Rising Star

UHC Rising Star

In 2012, Shands Jacksonville was named a "Rising Star" by the University Healthsystem Consortium, a national alliance of academic medical centers and affiliated hospitals. The honor recognizes significant improvements and exemplary performance in patient safety, mortality, clinical effectiveness, and equity of care as defined in UHC’s Quality and Accountability Study.

To receive a "Rising Star" designation, an organization has to move up 20 spots in UHC's annual hospital rankings. UHC has awarded Shands Jacksonville 4 stars, rating the hospital 19th out of 116 academic medical centers, up from 44 the previous year.


Additional Awards & Accreditations

  • PRC Patient Satisfaction 5-Star Awards for Overall Quality of Care
    PRC, an independent organization that measures and benchmarks patient satisfaction, recognized Shands Jacksonville with four 2011 Patient Satisfaction 5-Star Awards for Overall Quality of Care. The 5-Star Award is given to units/departments whose scores were at or above the 90th percentile of excellence for each month of calendar year 2010.

  • Jacksonville Magazine Companies that Care
    In 2007, 2008, 2010 and 2011, Shands Jacksonville was named one of Jacksonville Magazine’s Companies that Care.

  • Jacksonville Business Journal Health Care Heroes
    From 2005-2011, 37 physicians and nurses have been honored as Health Care Heroes by the Jacksonville Business Journal.

  • 904 Magazine Companies with Heart
    In 2012 and 2014, UF Health Jacksonville was named one of 904 Magazine’s Companies with Heart.

  • Cancer Center

    • Commission on Cancer Accreditation
      In 2009, Shands Jacksonville received a 3-year accreditation from the Commission on Cancer as part of the American College of Surgeons Teaching Hospital Cancer Program. This accreditation makes Shands Jacksonville the first Commission on Cancer-approved teaching hospital in Northeast Florida.

    • Jean Byers Award for Excellence in Cancer Registration
      In 2008, 2009 and 2010, Shands Jacksonville received the Jean Byers Award for Excellence in Cancer Registration from the Florida Cancer Data System. The award acknowledges the quality, timeliness and completeness in the reporting of cancer data to the statewide cancer registry.

  • Neuroscience Institute

    • National Multiple Sclerosis Society Center for Comprehensive MS Care
      In 2015, the Comprehensive Multiple Sclerosis Program at the UF Health Neurosicence Institute was recognized by the National MS Socienty for offering a multi-disciplinary model of care to address the often complex needs of many people with MS. They offer access to a full array of medical, psycho-social and rehabilitation services delivered in a coordinated fashion where providers share common goals for patient outcomes.

    • AHCA Comprehensive Stroke Center
      In 2007, the Shands Jacksonville Comprehensive Stroke Program became the first stroke program in North Florida to receive accreditation as a Comprehensive Stroke Center from the Agency for Health Care Administration.

    • Primary Stroke Center & Gold Seal of Approval for Stroke Care
      In 2004, the Shands Jacksonville Comprehensive Stroke Program received the Gold Seal of Approval for stroke care from the Joint Commission, as well as certification as a Primary Stroke Center.

  • Orthopaedic Surgery & Rehabilitation

    Blue Distinction® Center for Knee and Hip Replacement
    • Blue Distinction® Center for Knee and Hip Replacement
      In 2013, Florida Blue named UF Health Jacksonville as a Blue Distinction Center in the areas of knee and hip replacement. The Blue Distinction Centers for Specialty Care® program is a national designation awarded by Blue Cross and Blue Shield companies to medical facilities that have demonstrated expertise in delivering quality specialty care.

  • Pathology

    CAP Accredited Laboratory
    • CAP Accredited Laboratory
      In 2012, the Shands Jacksonville Pathology Department received accreditation from the College of American Pathologists.