Awards and Recognition
ANCC Magnet® Recognition
In 2016, UF Health Jacksonville was renewed as a Magnet® organization
by the American Nurses Credentialing Center (ANCC), having originally received the
designation in 2011. The Magnet program is nationally recognized as the gold standard
of nursing excellence. At the time of the award, approximately six percent of the
nation's health care organizations had received the credential.
The Magnet Recognition Program® was developed by the ANCC to recognize
healthcare organizations that provide nursing excellence and to disseminate successful
nursing practices and strategies. Nursing staff at Shands Jacksonville underwent
a rigorous and lengthy application and review process that demanded widespread participation
from leadership and staff.
Joint Commission Top Performer on Key Quality Measures
In 2015, UF Health Jacksonville was recognized as a 2014 Top Performer on Key Quality
Measures® by The Joint Commission, the leading accreditor of health care organizations
in the United States, for attaining and sustaining excellence in accountability
measure performance in five different categories: heart attack, heart failure, pneumonia,
surgical care and perinatal care. Less than a third of eligible hospitals in the
United States were able to achieve the 2014 Top Performer distinction.
Governor's Sterling Award
In 2008, Shands Jacksonville—as part of Shands HealthCare—was a recipient
of the Governor's Sterling Award, the state's most prestigious award for performance
excellence given to organizations and businesses in Florida that are role models
for improving the way they do business.
In recognition of our ongoing improvement, Shands Jacksonville received the Governor’s
Sterling Award for Sustained Performance Excellence in 2011.
Issued by the Florida Sterling Council, the Governor's Sterling Award is based on
the National Malcolm Baldrige Criteria for Performance Excellence.
NCQA Patient-Centered Medical Home
In 2011, the National Committee for Quality Assurance (NCQA) designated the University
of Florida College of Medicine – Jacksonville and Shands Jacksonville as Patient-Centered
Medical Home providers. UF and Shands Jacksonville are the first health organizations
in Northeast Florida as well as the first academic medical group in Florida to receive
NCQA describes the Patient-Centered Medical Home as a model for care provided by
physician practices that seek to strengthen the physician-patient relationship.
Additional Awards & Accreditations
PRC Patient Satisfaction 5-Star Awards for Overall Quality of Care
PRC, an independent organization that measures and benchmarks patient satisfaction,
recognized Shands Jacksonville with four 2011 Patient Satisfaction 5-Star Awards
for Overall Quality of Care. The 5-Star Award is given to units/departments whose
scores were at or above the 90th percentile of excellence for each month of calendar
Jacksonville Magazine Companies that Care
In 2007, 2008, 2010 and 2011, Shands Jacksonville was named one of Jacksonville
Magazine’s Companies that Care.
Jacksonville Business Journal Health Care Heroes
From 2005-2011, 37 physicians and nurses have been honored as Health Care Heroes
by the Jacksonville Business Journal.
904 Magazine Companies with Heart
In 2012 and 2014, UF Health Jacksonville was named one of 904 Magazine’s Companies
Commission on Cancer Accreditation
In 2009, Shands Jacksonville received a 3-year accreditation from the Commission
on Cancer as part of the American College of Surgeons Teaching Hospital Cancer Program.
This accreditation makes Shands Jacksonville the first Commission on Cancer-approved
teaching hospital in Northeast Florida.
Jean Byers Award for Excellence in Cancer Registration
In 2008, 2009 and 2010, Shands Jacksonville received the Jean Byers Award for Excellence
in Cancer Registration from the Florida Cancer Data System. The award acknowledges
the quality, timeliness and completeness in the reporting of cancer data to the
statewide cancer registry.
Emergency Department and Cardiovascular Center
Chest Pain Center with Primary PCI and Resuscitation
In 2016, UF Health Jacksonville was accredited as a Chest Pain Center with Primary
PCI and Resuscitation by the Society of Cardiovascular Patient Care. This is the
highest available designation for chest pain centers and, at the time of the announcement,
UF Health Jacksonville was one of only 24 hospitals in the country and the first
in Florida to hold this prestigious designation. To receive the primary PCI and
resuscitation designation, hospitals are required to have staff on duty or just
minutes from the facility to treat patients with the most serious heart attacks;
be equipped with a robust hypothermia program for follow-up treatment; maintain
a “no-diversion policy” for out-of-hospital cardiac arrest patients; and have a
separate Multidisciplinary Resuscitation Committee with representatives from EMS,
emergency medicine, nursing, surgery and administration.
Center for Comprehensive MS Care
In 2015, the Comprehensive Multiple Sclerosis Program at the UF Health Neurosicence
Institute was recognized by the National MS Society for offering a multi-disciplinary
model of care to address the often complex needs of many people with MS. They offer
access to a full array of medical, psycho-social and rehabilitation services delivered
in a coordinated fashion where providers share common goals for patient outcomes.
Comprehensive Stroke Center
In 2007, the Shands Jacksonville Comprehensive Stroke Program became the first stroke
program in North Florida to receive accreditation as a Comprehensive Stroke Center
from the Agency for Health Care Administration.
Primary Stroke Center & Gold Seal of Approval for Stroke Care
In 2004, the Shands Jacksonville Comprehensive Stroke Program received the Gold
Seal of Approval for stroke care from the Joint Commission, as well as certification
as a Primary Stroke Center.
Orthopaedic Surgery & Rehabilitation
Blue Distinction® Center for Knee and Hip Replacement
In 2013, Florida Blue named UF Health Jacksonville as a Blue Distinction Center
in the areas of knee and hip replacement. The Blue Distinction Centers for Specialty
Care® program is a national designation awarded by Blue Cross and Blue Shield
companies to medical facilities that have demonstrated expertise in delivering quality