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Volunteer Opportunities: Working with Patients

Visitation Volunteer

Any day, 9 a.m.-7 p.m.
Volunteer functions as an ambassador of goodwill visiting and interacting with patients, families and staff. The volunteer's mission is to lift the spirit and reduce the emotional suffering of those who are ill and alone. He or she seeks to communicate in ways that show compassion and concern by bringing encouragement, hope and joy to patients who might otherwise have no visitors. The volunteer's role is to care and to listen.

Infant Cuddler

Any day, 7 a.m.-9 p.m.
Volunteers are assigned to our Neonatal Intensive Care Unit to provide comfort to babies. You will be rocking, holding and occasionally feeding infants under the supervision of the nursing staff. You may also perform additional duties such as cleaning equipment, running errands and completing clerical work as assigned. Four-hour shifts are available during day and evening hours, including weekends.

American Cancer Society Visitation

Monday-Friday, 10 a.m.-2 p.m.
One or two volunteers needed per day. Volunteers are referred by healthcare professionals to visit patients and families in the inpatient oncology units to provide emotional support and increase public awareness of American Cancer Society services. Volunteers also staff the ACS office where information is provided to the public.

Outpatient Clinics

Monday-Friday, mornings or afternoons
Volunteers work in outpatient areas to help provide a welcoming environment. You will provide customer service, emotional support and comfort to patients, families and visitors. You will assist staff with general and clerical tasks and coordinate support groups. Working in a clinic provides an opportunity to expand one's knowledge of a specific field of medicine. Volunteer opportunities exist in the following clinics:

* All clinics are located on the UF Health Jacksonville campus except for the St. Matthew Wellness Clinic.

Partners in Care

Any day, 7 a.m.-9 p.m.
Volunteers assist nursing staff by providing general non-clinical support to patients and families. Volunteers perform various tasks such as distributing and retrieving meal trays, serving ice and water, touring families around the unit and hospital, delivering lab tests and assisting with patient transportation. Partners in Care may be assigned to:

  • Emergency Department (great for exploring medical careers)
  • Medical and surgical units
  • Selective intensive care units

Pet Visitation

Monday-Friday, morning or afternoon
UF Health Jacksonville's pet visitation program ensures a positive experience for patients, visitors and staff. Our policy allows dogs and owners that meet certain requirements to visit patients. The dogs must have a certification from a veterinarian of their inoculations and temperament. The owner also must go through a volunteer orientation. The pet visitation dogs are recognized by their UF Health Jacksonville badges. If you are interested in the pet visitation program, please print and fill out the following forms in addition to the standard volunteer application: