Information for Visitors, Vendors and Contractors

Updated March 17, 2021

Leadership and medical staff recognize that visitor and family presence is important to our patients’ medical and psychological well-being, providing comfort and assisting in the healing process. Limitations to visitation are continuously re-evaluated based on the risk of COVID-19 and in consideration of patient, family and health care providers.

Please carefully read the information below regarding the visitation policy.

Visitors are required to wear masks when on UF Health property.

UF Health Jacksonville Clinical Center and Pavilion

  • Two visitors per patient at a time.
  • Most patients may have two visitors every day from 9 a.m. to 7 p.m.
  • If more than two visitors come to see a patient, please trade places with each other outside the building. This will help maintain social distancing by limiting the number of visitors within our facility.

UF Health North

  • Two visitors per patient at a time.
  • Most patients may have two visitors every day from 9 a.m. to 7 p.m.
  • If more than two visitors come to see a patient, please trade places with each other outside the building. This will help maintain social distancing by limiting the number of visitors within our facility.

Clinics On and Off Campus

  • Clinics on and off campus will remain closed to visitors, as waiting rooms cannot support social distancing. Exceptions may be facilitated with the staff of each clinic based on an individual patient’s needs.

Emergency Departments

  • Emergency departments at both campuses will welcome one visitor per patient in the waiting room, with social distancing, until capacity is met.

Perioperative

  • Inpatient surgery – One visitor is allowed to wait in the patient’s room.
  • Outpatient surgery – One visitor per patient is allowed in the waiting room, with social distancing, until capacity is met.
  • PACU – No visitors are allowed in the PACU.

Inpatient Waiting Rooms

  • Inpatient waiting rooms will remain closed on both campuses, as social distancing cannot be provided.

Positive COVID-19 Patients

  • Positive COVID-19 patients in inpatient units, emergency departments and clinics are not allowed to have visitors. Virtual visits are available. Please call Patient Relations at 904-244-4427 to schedule an online visit with your loved one.

Please note, special circumstances may be granted for specific reasons for non-COVID-19 and/or positive COVID-19 patients.