Ambulatory Pharmacy Specialty Services

UF Health Ambulatory Pharmacy – Jacksonville is URAC accredited for Specialty Pharmacy UF Health Ambulatory Pharmacy – Jacksonville provides specialty pharmacy services for qualified UF Health Jacksonville patients. General information can be found on the pharmacy overview page.

The pharmacy currently services patients being treated by one or more of the following specialties:

  • Gastroenterology
  • Hepatology
  • Neurology
  • Rheumatology


UF Health Jacksonville
655 W. 8th St.
Ambulatory Care Center, 1st Floor
Jacksonville, FL 32209


For urgent clinical questions, an on-call pharmacist is available 24/7 by calling 904-244-3000.

Hours of Operation

Monday – Friday, 8:30 a.m. – 5 p.m.
We are closed on all major holidays (or hospital-observed holidays).

  • New Year's Day - Tuesday, Jan. 1, 2019
  • Martin Luther King Jr. Day - Monday, Jan. 21, 2019
  • Memorial Day - Monday, May 27, 2019
  • Independence Day - Thursday, July 4, 2019
  • Labor Day - Monday, Sept. 2, 2019
  • Veterans Day (observed) - Monday, Nov. 11, 2019
  • Thanksgiving Day - Thursday, Nov. 28, 2019
  • Friday after Thanksgiving - Friday, Nov. 29, 2019
  • Christmas Day - Wednesday, Dec. 25, 2019
  • New Year’s Day - Wednesday, Jan. 1, 2020


Our patient welcome packet includes information on the following topics:

  • Frequently Asked Questions
  • Patient Rights and Responsibilities
  • Patient Consent Agreement and Acknowledgement
  • How to Dispose of Medicines Properly


We make it easy to refill your specialty medications. We also call to remind you, so you never miss a refill.

  • Refill by phone: Call 904-244-3000 to request a refill.
  • Visit us: If you choose, you can visit the pharmacy in person to request a refill.

We stock most specialty medications and can fill orders quickly. However, some may require ordering.

Prior Authorization

Many medications require prior authorization. The prior authorization process gives more information on when and why this step is necessary.

Need Help Paying for your Medication?

If you have a high copay, the pharmacy will look at different options to help lower your copay. You can also learn more from the following resources:

Information to Care for Your Health