Important Note: Pharmacy System Conversion on Nov. 22, 2021

Our pharmacy is preparing to convert over to a new pharmacy dispensing system called Willow Ambulatory (or WAM) on Monday, Nov. 22, 2021. Therefore we will be closed to the public on Friday Nov. 19, 2021.

More details will be coming and will be posted on this website, as well as through the temporary message you hear in the beginning when you call our pharmacy number, 904-244-4020. The best action you can take now is to sign up for our MyUFHealth portal (also called MyChart).

Once we convert to the WAM pharmacy system, with a MyUFHealth account, you will be able to:

  • Receive messages that your medications are ready
  • Request refills to be processed by our pharmacy
  • Request a renewal of prescriptions from your doctor (you can do this now with an account)

If you already have a MyUFHealth account, no action is needed right now.

You can sign up for a MyUFHealth account or you can request a brochure from our staff, or ask the staff at your next clinic visit to activate your account.

If you cannot sign up for a MyUFHealth account, you will still be able to request your refills via the phone with staff and/or the refill call-in line.

Thank you for your support!

Your UF Health Jacksonville Ambulatory Pharmacy team

Reviewed: Oct. 29, 2021

The services for the UF Health Pharmacy – Jacksonville are limited to qualified UF Health Jacksonville patients. If you have any questions regarding eligibility, please contact 904-244-4015.

Visit our specialty pharmacy services for more information on specialty medications prescribed by your physician.

Contact Us

UF Health Jacksonville
655 W. 8th St.
Ambulatory Care Center, 1st Floor
Jacksonville, FL 32209

Pharmacy Services

Pharmacy Hours

Monday – Friday, 8:30 a.m. – 5 p.m.
We are closed on all major holidays (or hospital-observed holidays).

  • New Year's Day - Friday, Jan. 1, 2021
  • Martin Luther King, Jr. Birthday - Monday, Jan. 18, 2021
  • Memorial Day - Monday, May 31, 2021
  • Independence Day (observed) - Monday, July 5, 2021
  • Labor Day - Monday, Sept. 6, 2021
  • Veteran's Day - Thursday, Nov. 11, 2021
  • Pharmacy System Conversion day – Friday, Nov. 19, 2021 (see above explanation)
  • Thanksgiving Day - Thursday, Nov. 25, 2021
  • Friday after Thanksgiving - Friday, Nov. 26, 2021
  • Christmas Eve – Friday, Dec. 24, 2021
  • Christmas Day (observed) - Monday, Dec. 27, 2021
  • New Year's Day (observed) - Friday, Dec. 31, 2021

Plans We Accept

Prescriptions must come from eligible UF Health Jacksonville locations. We accept the following insurance plans:

  • Medicare Part D
    • Wellcare
    • Silverscript
    • Humana
    • Aetna
  • Commercial
    • Aetna of North Florida
    • Florida Blue – PPO
    • GatorCare
  • Medicaid
    • Florida Medicaid Fee-For-Service
    • Sunshine Health
    • Molina
    • United Healthcare
    • Humana Medicaid
    • Staywell

Medication Review

Pharmacist Consultation at UF Health Pharmacy – Jacksonville

  • Confused about your medications?
  • Concerned about drug interactions and unwanted side effects?
  • Interested in maximizing your medications to help meet your health goals?

Call 904-244-4020 to schedule a free phone or face-to-face consultation with a pharmacist.

Patient Resources

Medication-related resources are available to help you manage your medications and your health.

  • Rx Drug Price Finder is a tool created by the Florida Attorney General and the Agency for Health Care Administration (AHCA) to help consumers shop for the lowest price in their area for prescription drugs.
  • was also created by AHCA and provides easy access to health care information. Use this website to learn about medical conditions, compare health care facilities and providers, and find health care resources.
  • Financial Assistance may be available. Use this website to learn about financial assistance at UF Health Jacksonville.
  • Drug Disposal Collection Sites can be found at this website. This website also tells you how to dispose of old medicine safely.
UF Health Pharmacy – Jacksonville is URAC accredited for Specialty Pharmacy
Specialty Pharmacy
UF Health Pharmacy – Jacksonville is accredited by Accreditation Commission for Health Care (ACHC)