You must be an established UF Health patient to request a Virtual Visit.

By Phone

To request a Virtual Visit, call us at 904-633-0411.

Technical and Access Requirements

In order to participate successfully in the UF Health Virtual Visit appointment, you need to have activated your MyChart (MyUFHealth) account and seen your UF provider in person during the last year. In addition, we recommend the following:

  • Charge mobile devices to at least 50 percent before appointment times.
  • Find a quiet space with adequate lighting.
  • Wired internet connections are the most reliable when available. Wi-Fi and 4G/LTE are also acceptable.
  • Rotate device to landscape mode and set at a fixed angle.
  • Use Wi-Fi if you have a cellular data limit for your device.
  • Wear ear buds with a built-in microphone to improve audio.
  • Georgia residents will need to access an approved presentation site for visits. UF Health has a variety of site location partners in Southeast Georgia.