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Patients & Visitors

Patients and Visitors

Our Commitment to Care

Our goal is to provide high-quality care and a positive experience for patients and their families. If at any time you have questions or concerns about the care you or your loved ones receive, we’d like to know how we can help to address the issue right away.

For Patients

For Patients

Here’s what you need to know about hospital admission and discharge, procedure costs, and your patient privacy and rights.

For Visitors

For Visitors

Are you seeing a doctor, having surgery or just visiting a patient? Learn about parking, dining, lodging and visiting hours.

Billing and Insurance

Insurance & Billing

Find accepted insurance plans, pay your bill, access test results on the myUFHealth patient portal and check procedure costs.

Support Services Groups

Patient services & support

We’re here to help. Access your medical records, the pharmacy and learn about our special art and care programs for patients.

Patient Relations

Our Patient Relations advocates are available to assist you. They can be reached while you are in the hospital or after you have been discharged by calling (904) 244-4427.

Medical Records

Your medical record is an important part of your health care experience. You have several options to making a request for your medical records. If you have any questions, please call the Health Information Management Department at (904) 244-2596 or (904) 244-2597.

Masking policy at UF Health locations

Generally speaking, face masks are not required in UF Health facilities. However, to ensure the health and safety of our patients, visitors and employees, properly worn face masks will be required under special circumstances.