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Hospitalization coverage is a contract between the patient and the patient's insurance company. UF Health Jacksonville and University of Florida Jacksonville Physicians, Inc. accept most insurance plans and will make every effort to expedite a claim. If you have acceptable hospitalization insurance at the time of your admission, a cash deposit will not be necessary. You may, however, be asked to pay a deductible, co-insurance or co-payment, depending upon your insurance plan.

If your insurance is not sufficient, you may be asked to make a deposit to UF Health Jacksonville before you are admitted. The amount of the deposit will depend upon your diagnosis and expected length of stay. Charges for any and all services are payable with cash, check or credit card. Visa, MasterCard and American Express are accepted.

Services may be provided in the hospital by the facility as well as by other health care practitioners who may separately bill the patient. Health care practitioners who provide services in the hospital may or may not participate with the same health insurers or health maintenance organizations as the hospital. Prospective patients should contact the health care practitioner who will provide services in the hospital to determine which health insurers and health maintenance organizations the practitioner participates in as a network provider or preferred provider.

Billing questions

If you have questions regarding your bill, please call (904) 633-4200. You can also send a message to a customer service representative by using our MyUFHealth patient portal.

Pay Your Bill

UF Health in Jacksonville now offers multiple convenient ways for bill payment.

Balance Billing Protection

You are protected from an unexpected balance bill for certain services from an out-of-network provider or facility.


MyUFHealth is a secured patient portal that allows you to view billing statements and pay bills online from your computer or smart device.

Procedure Cost

We provide a list of our standard charges to help you understand and start to plan for potential out-of-pocket hospital expenses for your care.

Accepted Insurance Plans

UF Health Jacksonville and University of Florida Jacksonville Physicians Inc. are contracted with the following managed care plans. This list is not a guarantee of network participation with any payor. Benefit plan, referral and authorization requirements should be verified with the patient's health plan prior to scheduling an appointment. For additional information regarding insurance plans and managed care, please call (904) 244-9046.

Health Insurance Marketplace

Learn about insurance plans and find out if you qualify for lower monthly premiums, low-cost coverage or government subsidies.

Financial Assistance

If you are uninsured or receiving services not covered by your insurance, you may qualify for financial assistance.