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Our patients are at the heart of everything we do at UF Health Jacksonville. In addition to providing exceptional health care, we also offer support services to you and your family. Whether you would like to speak with a chaplain, request your medical records or need information about patient services, we are happy to assist you. Our pharmacy staff and Patient Relations team members are also available to help.

Please take a moment to read about our support services and don’t hesitate to ask for assistance.

Medical Records

Your medical record is an important part of your health care experience. You have several options to making a request for your medical records.

Patient Relations

Our Patient Relations advocates are available to assist you. They can be reached while you are in the hospital or after you have been discharged.


The UF Health Pharmacy – Jacksonville provides many patients with timely specialty medications as prescribed by your provider.

Patient Support

To promote the best possible recovery for our patients, we offer support services that we hope will add comfort, reduce stress and bring some enjoyment to everyone's day.

Arts in Medicine

Our program seeks to add enjoyable moments to a patient's day and to ease the burden of pain, worry and boredom for as long as possible.

Child Life Program

UF Health Jacksonville offers a Child Life Program to help children cope and adjust during their stay in the hospital.

Dog Therapy

UF Health Jacksonville's dog therapy program ensures a positive experience for patients, visitors and staff.

Little Miracles Program

The Little Miracles Program helps improve the health of mothers and their babies in Jacksonville by focusing on early prenatal and newborn care.

Chaplains and Spiritual Care

A chaplain is available at all times, day or night, to provide you and your family members with spiritual and emotional support.